simplehuman Compact Sensor Pump with Soap Sample Brushed Nickel, 8 Fluid Ounce

CUSTOMER REVIEW



I've owned two of these sensor activated soap dispensers. Both stopped dispensing soap after about one year of use. When the dispenser worked, it worked great. Family members and guests enjoyed the sensor activated pump. But my recommendation is to be weary when buying this product.



My tear-down of both units revealed a common flaw. The root cause of the failures is a small o-ring belt that becomes stretched over time and fails to transmit power from the electric motor to the impeller. So, the design is flawed because it relies on a belt and pulley system. A better design would have used cogs and gears to transmit power from the little motor to the impeller.



Until Simplehuman changes the design, the pump will fail after a relatively short period of time. Honestly, these things should last 3-4 years before failing. You won't be getting your money's worth with this design.