Nespresso Vertuo Bundle Chrome A+GCA1 US CH NE

CUSTOMER REVIEW



After years using an original Nespresso, I was excited to receive a VertuoLine as a gift. Sadly, I must agree with other reviewers. It is a step down from the original. The coffee is weaker and -- it is not hot enough. After preheating a cup to 132°, I used an instant read thermometer to check my perception. I put the thermometer in the coffee stream and left it in the finished cup of coffee. The temperature didn't go above 164°. By the time I put the cup on the table and begin to drink it, it's no more than warm. In a few minutes, it's tepid. I talked with Nespresso about this and heard that it's not a defect in my machine. That's was the plan.



This machine was specifically designed for the North American market where many people prefer a large cup of coffee (they worked on it for eight years). They got that right; it does make a large cup. But apparently the Swiss scientists don't realize that we also prefer a hot cup of coffee. It's not hot.



I hope others who are unhappy about this will call Nespresso and make their opinion known.