Keurig K550 2.0 Brewer

CUSTOMER REVIEW



Just purchased this keurig and am extremely disappointed with it. First of all you can not use old k-cups in this machine. I have ten different boxes of k-cups purchased about two months ago or so and none of them are usable in this machine. You can only use boxes that have a circle with a check on them that says good for all keurigs on the outside of the box. I called keurig about this and they give me a gift certificate for two new boxes but that is all. Since I sent my old one off with my son to college I now have ten boxes of worthless k-cups! The other problem with this machine is you cannot use any type of reusable cup with it. So if you have a special blend of coffee that is not packaged as k-cups there is no way to brew it. Yet another disappointment is that the auto brew setting only works for the carafe and not for individual k-cups. I was really looking forward to waking up to a cup of coffee again. Even if I was willing to brew a whole carafe, there are currrenly only six or seven options for the carafe cup size, none of which are my type of coffee. So in summary, I was hoping this machine would take the place of both my old keurig and my standard carafe machine. However I still need the separate carafe to brew my favorite local blends that are not available in k-cups and brew larger cups of my favorite brands that are not available in the k-carafe size yet. Even though this model seems loaded with features my advice is stick with the older models you get much more flexability. Also, I have posted this same review on the kuerig site and it has yet to show. Thanks for nothing kuerig!!